Grievance Redressal
Approach the investment adviser first. The grievance is to be redressed immediately, and not later than 21 days of receipt. If it is not resolved, use SCORES 2.0, and then SMART ODR.
- Principal Officer
- Vasant Viswanathan · advisory-po@qonfido.com
- Compliance Officer
- Vikram Dilip Dani · advisory-compliance@qonfido.com
- Contact
- +91-865.789.947 · qonfidoadvisory@qonfido.com
- Registered office
- Q-1202, Purva Fountain Square, Marathahalli, Bengaluru 560037
- SEBI regional office
- Southern Regional Office, Overseas Towers, 7th floor, 756 – L Anna Salai, Chennai – 600 002
- SCORES
- scores.sebi.gov.in
- IAASB
- Email the designated email ID of the IAASB (BSE Limited). First review of a SCORES complaint is by the IAASB. Second review is by SEBI.
- Online dispute resolution
- SMART ODR
- Physical complaints
- Office of Investor Assistance and Education, Securities and Exchange Board of India, SEBI Bhavan, Plot No. C4-A, ‘G’ Block, Bandra-Kurla Complex, Bandra (E), Mumbai - 400 051
Accessibility
If you cannot use this website because of a disability, write to the Compliance Officer at advisory-compliance@qonfido.com. The Compliance Officer is the nodal officer for digital accessibility. If it is not resolved, escalate to the Principal Officer at advisory-po@qonfido.com, then lodge it on SCORES under the Accessibility category.
Complaint data
Data for the month ending 31 October 2026. These figures are provisional. No complaints have been received, and that count is current only up to 23 October 2026. Registration is effective from 19 September 2026.
| Sr. | Received from | Pending at the end of last month | Received | Resolved * | Total pending # | Pending complaints > 3 months | Average resolution time ^ (in days) |
|---|---|---|---|---|---|---|---|
| 1 | Directly from investors | 0 | 0 | 0 | 0 | 0 | — |
| 2 | SEBI (SCORES) | 0 | 0 | 0 | 0 | 0 | — |
| 3 | Other sources (if any) | 0 | 0 | 0 | 0 | 0 | — |
| Grand total | 0 | 0 | 0 | 0 | 0 | — | |
Number of complaints received during the month against the IA due to impersonation by some other entity: 0
In case of any complaints received against the IA due to impersonation of the IA by some other entity, the IA may adjust the number of such complaints from the total number of received/resolved complaints while preparing the above table. The IA must close such impersonation-related complaints after following the due process as specified by SEBI/IAASB.
* Inclusive of complaints of previous months resolved in the current month.
# Inclusive of complaints pending as on the last day of the month.
^ Average resolution time is the sum total of time taken to resolve each complaint in days, in the current month, divided by the total number of complaints resolved in the current month. It is not applicable where no complaint was resolved.
Trend of monthly disposal of complaints
| Sr. | Month | Carried forward from previous month | Received | Resolved * | Pending # |
|---|---|---|---|---|---|
| 1 | September 2026 | 0 | 0 | 0 | 0 |
| 2 | October 2026 | 0 | 0 | 0 | 0 |
| Grand total | 0 | 0 | 0 | 0 | |
* Inclusive of complaints of previous months resolved in the current month.
# Inclusive of complaints pending as on the last day of the month.
Trend of annual disposal of complaints
| Sr. | Year | Carried forward from previous year | Received | Resolved * | Pending # |
|---|---|---|---|---|---|
| 1 | 2026-27 | 0 | 0 | 0 | 0 |
| Grand total | 0 | 0 | 0 | 0 | |
* Inclusive of complaints of previous years resolved in the current year.
# Inclusive of complaints pending as on the last day of the year.